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There is a long history of observing visitors in museums, with the majority of the systematic observational work being done in the past 20 years or so. This article reviews the history of timing and tracking in museums, and provides a detailed description of methods used to record, analyze and report timing and tracking data. New technologies that can be used to improve the data collection and entry process are discussed, and ways in which timing and tracking data can be used to improve exhibit design are suggested.

Understanding these changes and the impact on employee recruitment is critical in order for employers to adjust their recruitment practices and attract top talent.

The BC Museum Portraits Project is an audio interview and photography initiative that will result in an online archive of the ‘institutional memory’ of the Province’s museums and archives. We’re excited to preview this new collaboration between Spencer Stuart and the BC Museums Association on our website.