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Walking the Tightrope: Balancing Challenging Customer Interactions with Positive Guest Experiences

This event has no occurences scheduled in the future.

The BC Museums Association (BCMA) office is located on the traditional, unceded lands of the Lekwungen peoples (Songhees and Xwsepsum Nations). We respect past, present, and future Indigenous stewards and recognize that we are uninvited guests on this territory. As a reflection of the provincial scope of our membership and organization, we recognize that our affiliates occupy the ceded, unceded, and sovereign territories of Nations across what is referred to as British Columbia.

Contact Us

+1 250-356-5700

bcma@museum.bc.ca

The BC Museums Association gratefully acknowledges funding support of this project from the Government of Canada.

We gratefully acknowledge the financial assistance of the Province of British Columbia

We gratefully acknowledge the generous support of the Royal BC Museum in providing a home for the BCMA secretariat.

675 Belleville Street, Victoria, British Columbia V8W 9W2 Canada

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