BCMA Workshop Series 2019-20

Location: Okanagan Heritage Museum 470 Queensway Ave, Kelowna, BC V1Y 6S7 Instructor: Kim Gough, Learning Program Developer, Royal BC Museum Creating innovative, responsive programs and exhibits for visitors is key to building new audiences and converting occasional visitors into returning visitors and members. The workshop is facilitated by Kim Gough, Learning Program Developer at the Royal BC Museum. You will work in small teams to work through steps of the Design Thinking process to build skills in creating new programs and exhibitions with visitors, not just for them. This process is scalable for different types and sizes of institutions. Design Thinking uses elements like empathy, ideation and experimentation to arrive at innovative solutions that suit visitors’ needs and expectations.